Privacy Policy for 2 Yellow

1. Introduction

Welcome to 2 Yellow. Your privacy is important to us, and we are committed to protecting your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

2. Information We Collect

We may collect and process the following information:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Payment Information: Payment details when making a purchase (processed securely through third-party payment gateways).

• Browsing Information: IP address, device type, browser information, and cookies to enhance user experience.

• Communication Data: Emails, messages, and inquiries you send to us.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services.

• Send marketing and promotional content.

• Comply with legal obligations and prevent fraud.

4. Data Protection & Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. We implement encryption, firewalls, and secure servers to safeguard your information.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, delivery services, and IT providers that help us operate our business.

• Legal Authorities: If required by law or to prevent fraudulent activities.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to manage cookies, but some features may not function properly without them.

7. Your Rights Under POPIA

As a South African resident, you have the right to:

• Access the personal data we hold about you.

• Correct inaccurate or outdated information.

• Withdraw consent for marketing communications.

• Request deletion of your personal data, subject to legal and operational requirements.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Email: info@2yellow.co.za